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Privacy Policy

1-What type of information do we collect?

We receive, collect and store all information that you enter on our website or provide to us in any other way. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; identify; e-mail address; password; computer and login information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email address, password, communications); payment details (including credit card information), reviews, comments, product reviews, recommendations and personal profile.

2-How do we collect information?

We collect this personal and non-personal information for the following purposes:
 

  • Provide and operate the Services;

  • To provide our users with ongoing customer assistance and technical support;

  • To be able to contact our visitors and users with general or personalized notices related to the

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  • To comply with all applicable laws and regulations.

3-How do we collect information?

When you transact on our website, as part of the process, we collect the personal information you give us, such as your name, address and email address. Your personal information will only be used for the specific reasons stated above.

4-Questions and contact information

If you wish to: access, correct, modify or delete personal information that we have about you, you are invited to contact us at jimennez.miguel@orange.fr or send us a letter to: Les épis de la Joie, 1 La Russotière 37240 Ligueil

5-How we store, use and share  the personal information of our users?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com's data storage, Wix.com's databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company follow the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our platform and its service providers.

6-How do we communicate with visitors to your site?

We may contact you to inform you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to solicit your opinions via surveys or questionnaires, to send updates about our company or otherwise to contact you to enforce our user agreement, applicable national laws and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text message and postal mail.

7-How to use cookies and other tracking tools?

Our site does not use cookies other than those of the sites used to develop this site and those of  our "channel manager" allowing online reservations and synchronization of reservation calendars.

See the links to the privacy policies of these two sites.

https://fr.wix.com/about/privacy

https://hotelrunner.com/en/privacy

The following links explain how to access and manage cookie settings in different browsers:

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8-Update of the privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting to the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use it and/or or disclose it.

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